Privacy Policy
Effective Date: December 30, 2024
At Indo Escape Best, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information when you interact with our website or services:
- Personal Identification Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details or other payment-related information when booking services.
- Travel Preferences: Information about your travel interests, preferences, and planned trips.
- Website Usage Information: Data collected through cookies and similar technologies, including your IP address, browser type, and browsing behavior on our website.
2. How We Use Your Information
We use your personal information to:
- Process bookings and payments for our services.
- Provide personalized travel recommendations and itineraries.
- Communicate with you regarding your bookings, inquiries, or updates.
- Improve our website, services, and customer experience.
- Comply with legal obligations and ensure security.
3. Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Service Providers: Trusted partners who assist in delivering our services, such as accommodations, transportation providers, or tour operators.
- Legal Authorities: When required to comply with applicable laws, regulations, or legal processes.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, your data will be securely deleted or anonymized.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, analyze website traffic, and deliver targeted advertisements. By using our website, you consent to the use of cookies as outlined in this policy.
You may disable cookies through your browser settings; however, this may impact your ability to use certain features of our website.
6. Security Measures
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
If you are accessing our services from Singapore, you have the following rights under applicable data protection laws:
- Access and Correction: You can request access to your personal data and correct any inaccuracies.
- Withdrawal of Consent: You can withdraw your consent for specific data processing activities.
- Data Portability: You can request a copy of your personal data in a commonly used format.
- Complaint: You may file a complaint with the relevant data protection authority in Singapore.
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing any personal information.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date clearly indicated.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Indo Escape Best
616 Hornby St, Vancouver, BC V6C 2G2, Canada
Email: [email protected]
Phone: +1-604-689-8298
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.